Frequently Asked Questions

ASMO360 VPN is a multi-platform VPN service providing secure and private internet access. It uses advanced encryption protocols resistant to deep packet inspection (DPI), making it effective in countries with internet restrictions.

iOS (16+), Android (5+), macOS (14+), Windows, and Linux. One subscription covers up to 5 devices.

Yes! Depending on your plan, you can connect from 1 to 5 devices on one account.

Yes. We do not log user activity. Your traffic is encrypted with modern algorithms. See our privacy policy for details.

A daily traffic limit that resets every day. No registration required — account is created automatically when you install the app.

On the website — one-time purchase for a specific period without auto-renewal. In the iOS app — subscription via Apple with auto-renewal option. VPN functionality is the same.

Bank card (Visa, Mastercard, MIR), SBP (fast payment via QR), cryptocurrency (Bitcoin, ETH, USDT and more), and Telegram Stars (in Telegram Mini App).

On the website asmo360.com, in the iOS app (via App Store), or through our Telegram Mini App (t.me/asmovpn_bot/vpn).

Yes! Buy a gift certificate at asmo360.com/gift and send it by email. The recipient activates it by scanning a QR code.

Use a foreign Apple ID to download. Or buy a subscription on the website/Telegram and import it into a compatible app (V2Box, Streisand).

Download the APK from our website (asmo360.com/downloads/ASMO360-VPN-Free.apk). Updates are delivered through in-app notifications.

Copy the subscription URL (from email, personal account, or certificate card). In the app, choose "Add subscription" or "Import from URL" and paste the link.

iOS uses TrustTunnel — the most resistant protocol to blocking. Android offers all three protocols with automatic switching.

When you install the app, an account is created automatically — no registration needed. You can later link Google or Apple for cross-device access.

Link your Google or Apple account in the app settings, then sign in on the website with the same account. Or use the "Import subscription" feature in your personal account (my.asmo360.com).

View your subscription status, check traffic usage, manage gift certificates, import subscriptions, and adjust account settings. Visit my.asmo360.com.

If you are already using the ASMO360 mobile app, you have an automatic registration. To log into your personal account or authorize on the website, get a login code from the app (Settings → Account) and enter it in the authorization field on the login page. The code has a limited validity period.

Pre-paid VPN subscriptions you can buy as a gift. Purchase at asmo360.com/gift, send by email, and the recipient activates it by scanning a QR code.

Three ways: 1) Scan the QR code with the ASMO360 app. 2) Enter the code (ASMO-XXXX-XXXX-XXXX) at my.asmo360.com. 3) Copy the subscription URL into a third-party VPN app.

Yes, each certificate has an activation deadline shown on the card. If not activated in time, the certificate expires.

A feature that allows certain websites (banks, local services) to work directly without VPN, even when VPN is on. Configure by country or specific domains.

Automatically blocks internet connection if VPN disconnects — prevents data leaks.

Yes! Built-in speed test lets you check your VPN connection speed right in the app (iOS, Android).

An automatic mode when the device cannot connect to the server. Uses backup communication channels to restore connectivity.

Try switching to a different protocol (Android). On iOS, the app auto-selects the best protocol. If the issue persists, the auto-failover will try alternative servers. Contact support via Telegram (t.me/asmo360chat) or email (support@asmo.am).

Try a different protocol in the settings (Android). Use the built-in speed test to compare. Premium plans offer higher speed and priority access.

Email: support@asmo.am. Telegram community: t.me/asmo360chat. Or visit the website: asmo360.com/information.

Yes! In the app settings → VPN Location you can choose from 9 locations worldwide. By default, automatic selection with the best speed is enabled.

Automatic server selection is available on the free tier. Choosing a specific country is available for Premium subscribers.

Yes. The closer the server is to you, the higher the speed. For maximum speed, use automatic selection.